Our Best Price Guarantee Policy
We guarantee that by booking directly with Mystras Grand Palace Resort & Spa you are getting the best possible price for your stay.
In the rare case that you find your rooms online at a better rate, we would be glad to match that rate if you contact us within 24 hours of placing your booking.
The better price must be bookable online and must be still available when we check, provided that there is a perfect match on the:
- Room type
- Check-in and check-out dates
- Booking conditions (breakfast included, advance purchase, non-refundable etc.)
Our best price guarantee policy excludes sites which sell rooms through or in combination with:
- Special membership rates
- Frequent stay programs
- Loyalty programs
- Other "reward" type of programs
- Special coupon/voucher code-based membership programs and/or seasonal or last-minute flash sales promotions
- Holiday Packages